GREAT IT SUPPORT
STARTS WITH US
welcome to ite services - tailored IT support and hosting services
Say goodbye to complicated IT services and say hello to an all-in-one managed UK based IT support and hosting solution your business needs. That means one contact address, the same friendly experts handling your queries and simplified billing for all your business’s IT.
We make IT easy so you can stay focused on running your business.
WHY ITE SERVICES?
FROM EFFICIENT EMAILS TO SPEEDY SUPPORT, OUR IT SUPPORT COMPANY HAS GOT YOU COVERED
Get honest technical support or guidance from our team of IT experts when you need it.
Manage all your business's IT and hosting costs easily with one contract and a fixed monthly fee.
Save money with access to the latest technology and technical expertise without the overheads.
IT & HOSTING SOLUTIONS THAT KEEP YOUR IT EFFICIENT & UNIFIED
Workstation, Server & Network Support
Get complete peace of mind that your business servers, laptops or PCs are set up, monitored and maintained effectively. Whether you’re a one-person business or SME, we provide remote support to make sure your workstations or servers are performing how they should be.
Cloud Hosting Solutions
Through our trusted cloud partner, we deliver a highly secure and resilient hosting environment for your business hosting needs. Our private vCloud solution, hosted in state-of-the-art UK data centres, gets you quick and flexible access to a dedicated infrastructure.
Make sure you have the collaboration and productivity tools to manage users, data and devices in one place with Office 365. We’ll help you decide on the best Microsoft 365 plan for you and handle the rest, leaving you free to focus on your business.
Always keep your business data protected with our reliable online backup service. We’ll continuously back up the important information on your server, laptops or PCs in real-time so they can be restored quickly – and with minimal disruption to your business – no matter the circumstances.
whAT OUR CLIENTS SAY
The team at IT Services has been working with Mocoh since our inception over 20 years ago. They have helped us stay up to date with the ever-changing IT environment and have been proactive in providing good IT solutions for a growing company. They are a great team to work with and they care about their customers. I highly recommend them for all the support they have given over the years.
Patsy Shannon, MocohSA
IT Services acts like our in-house IT department. They are always accessible on the phone and do an excellent job with ongoing IT maintenance and support.
Chandresh Shah, Setana Oil Ltd
With a working relationship stretching over 10 years, the ITE Services team always have a clear understanding of Dolphin Square’s IT goals. Their support has always been of high quality with excellent response times, taking on direct user support as well as guiding and assisting us with the implementation of new technologies.
Neil Miller-Chalk, Dolphin Square
Running a busy interior design company means that I need my computers to be always running efficiently, subscribing to ITE Services ensures that they do, letting us to concentrate on what we do best.
Daniel Hopwood, Studio Hopwood
IT Support FAQ
Information technology support, or IT support, refers to a service that provides technologically related solutions and assistance to an individual or business. This is technical help and knowledge provided by computing experts.
Businesses may employ internal IT support, such as their own IT staff, or they may opt to outsource their IT support. Although both have their benefits, outsourcing IT support is usually more cost effective, and gives you access to a range of expertise and consultancy. This shared IT experience and knowledge across your IT support team is invaluable and can have a huge impact on growth.
IT support can help manage data storage, can help protect against cyber criminals, and can aid in communication and productivity.
And yes, your small business does need IT support too. IT support might only seem relevant for big companies, but IT support can be a cost effective and efficient solution. Whilst they take care of technology, you take care of the business. Find out why your small business needs IT support here.
IT support isn’t just about fixing issues as and when they occur. Good IT support is about supporting the business in a way that alleviates these issues from arising, as well as identifying efficient and profitable solutions to your operations.
Good IT support will be able to help with security, productivity, efficiency, and advancing technology. All whilst being reliable problem solvers.
Calculating the cost of IT support is an important step when running a business, big or small, and varies depending on the level of service you need. Nowadays, IT support services are usually very affordable, and tailored around your budget.
IT support companies will offer a range of different options and packages, however, these vary per company so make sure to do your due diligence when finding out who you should outsource to. The main packages are as follows:
- Ad-Hoc IT Support – Approximately £120/hour
- Pre-Paid IT Support – Approximately £90/hour
- Fixed-Rate IT – Approximately £20 per user, per month
- Fully Managed IT Support – Approximately £25 per user, per month
To find out exactly what IT support may cost in less than 5 minutes, use our IT Support Quote Calculator.